When your car needs repairs, you may wonder whether it's best to take it to a body shop or a service center - or whether there's even a difference between the two. At Koons White Marsh Chevrolet, we offer a full-service body shop to handle exterior repairs and customizations for your car. Whether you have a banged-up bumper or want to personalize your vehicle with a fresh coat of paint, our body shop can meet your needs. We offer fast, friendly service with guaranteed quality so you can feel confident about leaving your car with us.

What's the Difference Between a Body Shop and a Service Center?

At Koons White Marsh Chevrolet, we have a service center and a body shop to provide complete vehicle maintenance and repairs for drivers in White Marsh, Maryland, and the surrounding area. While some people may use the terms interchangeably, there is a difference between a service center and a body shop.

At a service center, technicians handle internal vehicle repairs and maintenance. You can bring your car to our service center for various services related to the internal mechanics of your vehicle, such as oil changes, brake replacements, or tire rotations. If you're involved in an accident, it's important to bring your car to a service center first so that qualified technicians can inspect your vehicle's mechanical systems for possible internal damage.

A body shop serves a different purpose than a service center. At Koons White Marsh Chevrolet, our body shop technicians use specialized tools to make repairs to your vehicle's exterior. For example, you may bring your car or truck to a body shop for paint scratches, damaged bumpers, or cracked windshields. After a service center technician inspects your vehicle following an accident, you can bring your vehicle to a body shop for exterior repairs to get your car looking like new again.

Should You Bring Your Car to a Body Shop or a Service Center?

When deciding whether to bring your car to a body shop or a service center, think about the problem your vehicle is experiencing. If it's a mechanical issue, such as steering, braking, or engine problems, bring your car to a service center so a qualified mechanic can diagnose the issue and make repairs. These technicians can handle any problems related to the functioning of your vehicle.

If your car has exterior damage, take it to a body shop. Our body shop has specially trained technicians to inspect and repair exterior damage to your vehicle. They can also perform a full body inspection of your vehicle to determine whether there are additional problems you may not see. Some standard services offered at a body shop include:

  • Dent removal: A body shop can remove dents quickly if your car gets a small ding in a parking lot or a major dent following an accident. Getting these dents fixed is important because they can deteriorate over time, causing the metal to rust.
  • Paint repair: Like dents, paint scratches can worsen over time and cause other damage to your vehicle in the future. Body shops will repair these paint scratches and match your car's paint color exactly, so it looks like the scratch was never there.
  • Custom painting: If you want to add some flare to your car's exterior, you can take it to a body shop for a custom paint job. Expert technicians specializing in auto painting will help you get the look you want.
  • Windshield damage: If you damage your windshield, mirrors, or windows, take your car to a body shop for repairs. This type of damage can impair your ability to see clearly while driving, so it's important to get a windshield fixed for safety reasons.
  • Bumper and fender repairs: Cracks or scrapes to your car's bumpers or fenders can cause further damage, such as alignment or steering issues. A body shop technician can evaluate the damage and decide to repair or replace the bumper for your safety.

If you're still unsure whether to take your car to a body shop or a service center, you can contact Koons White Marsh Chevrolet. Our friendly service experts will ask questions to determine the issue concerning your vehicle and recommend the best service options for your vehicle.

Benefits of a Dealership Body Shop

When your vehicle needs exterior repairs, you can choose to take your car to an independent body shop or a dealership. While many independent body shops can perform quality repairs to your car, there are benefits to taking your vehicle to a dealership with both a body shop and a service center. A dual-service dealership can be a one-stop shop for maintenance and repairs, handling all your car ownership needs under one roof. Other benefits of taking your vehicle to a dealership body shop include:

  • Knowledgeable staff: Dealerships have highly specialized and knowledgeable technicians who complete ongoing training to stay up to date on repairs and services. At Koons White Marsh Chevrolet, our factory-trained technicians have many years of experience working on all Chevrolet models.
  • High-quality parts: If your vehicle requires a new part, whether it's a bumper or windshield wipers, dealerships offer high-quality original equipment manufacturer parts. Our body shop and service center use genuine Chevrolet parts specifically designed to fit your vehicle model.
  • Convenient scheduling: When you need to schedule multiple services, dealerships with both a body shop and a service center offer convenient scheduling. You can bring your car into a dealership and have everything done at one time, rather than making separate appointments at a body shop and service center.
  • Guaranteed protection: If you drive a newer vehicle, your warranty may require bringing your car to a dealership for repairs. In addition, dealerships typically offer warranties on parts and repairs, which can provide guaranteed protection in unexpected circumstances.

Schedule a Body Shop Appointment at Koons White Marsh Chevrolet, Maryland

If your car has suffered exterior damage, whether from an accident, hail, or other events, bring it to Koons White Marsh Chevrolet. Our experienced technicians will thoroughly inspect your vehicle and perform repairs to make it look new. We're conveniently located in White Marsh, Maryland, and serve customers across the Baltimore area. We have extended hours on weekdays and Saturdays so that you can schedule a body shop appointment at a convenient time. Save even more time with our Koons Concierge service, which offers complimentary pick-up and delivery. We look forward to servicing your vehicle.

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Koons White Marsh Chevrolet

Directions WHITE MARSH, MD 21162

  • Contact: (410) 994-7560