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Contact Information

Koons White Marsh Chevrolet

10207 Philadelphia Rd
Directions White Marsh, MD 21162

  • Sales: 410-931-8600
  • Service: 410-931-8600
  • Parts: 410-931-7890

Store Hours

  • Monday 10:00am-9:00pm
  • Tuesday 10:00am-9:00pm
  • Wednesday 10:00am-9:00pm
  • Thursday 10:00am-9:00pm
  • Friday 10:00am-9:00pm
  • Saturday 9:00am-8:00pm
  • Sunday Closed

Why Go to Carmax? Koons is right next door in White Marsh MD, and if their trade-in value exceeds ours, we'll match it!

Plus, here are a few other Koons perks that you receive ONLY at Koons:

  • We'll give you an offer the same day we appraise your car (usually in less than 10 minutes) and you can choose to sell it to us on the spot.
  • Appraisals are free. By selling it to us, you avoid the costs of advertising your car or listing it in the newspaper.
  • Letting you car sit outside with a for sale sign can subject it to weather damage and other risks. By selling our car to Koons, it remains in the best condition possible, bringing in the highest price.
  • Selling your car to Koons is fast. It could take months to sell your car to someone else. Avoid costs of ownership and get it off your hands quickly.
  • Our no haggle process.
  • We'll make an offer for your car and you can choose to sell it to us, or not. It's that simple.
  • Don't go on test drives with strangers or deal with setting up appointments. At Koons, you're dealing with a trustworthy source and avoiding unnecessary hassles.
  • There's no need to make a trade. We'll give you cash for your car, rather than making you put it toward the purchase of another car from us. (Although you can trade it in if you like and take advantage of MD state excise tax trade credit).

How It Works

1. Contact us! Contact us by calling toll free 1-866-525.8949 or locally 410-931-8600. You can also send us an email at No appointment necessary. Or, complete the form on the left-side of this page, and we'll contact you.

2. Free appraisal Bring your vehicle in and we'll do a free written appraisal in as little as 30 minutes. We will buy any make, any model, in any condition.

3. Offer  We'll make you an offer good for 3 days, which you can choose to accept or reject. There's no pressure and no obligation to sell us your car, even after we appraise it.

4. Sale  Once a price is agreed upon, we will cut you a check as soon as our accounting department has reviewed and determined that all the appropriate documents are in house to complete the sale. If there is no lien on your vehicle and all the paperwork is in, you will usually receive your check within one business day.

What to Bring

  • Driver's license or other state-issued photo ID
  • Keys and remote
  • Valid registration
  • Title
  • Lien release or payoff info

Frequently Asked Questions

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What we are looking for when we appraise your car?

The value of your car is based on numerous factors, including the car's condition, the current market value, and even the time of year. Make and model (and trim level) are important of course, but so are the mileage and the look and durability for the car's interior and exterior. Overall market and economic conditions can also affect the value of your car, as well as seasonal changes. For example, convertibles will be worth more in the spring and summer when people are in the mood to drive around with the top down.

  • The appraiser will first check the exterior of your car, looking for signs that the vehicle has been in an accident. This will devalue the car, especially if there is major damage or damage to the frame. If individual sections of the car have been replaced, such as a single door, this can lower the value of your car.
  • Aftermarket accessories, depending on the type, may cause your car to be worth less because many consumers prefer their vehicles to only have factory-installed options.
  • Next the appraiser will examine the interior, looking at overall condition as well as checking things such as the heating, cooling and electrical systems. If the car belongs to a smoker, the value will be lower.
  • The appraiser may then take your car for a test drive, testing the engine, transmission and brakes.
  • You can stay with your car while we appraise it and ask any questions you might have. You should also feel free to point out anything on your car that you feel may affect its value.
  • Upon completion of a full evaluation of your vehicle, the appraiser will then compare the 3 Major book values and auction reports. Finally, hue will do a full local market scan to determine your vehicle's final value.

After the appraiser is finished examining your car, hew or she will ensure that the mileage is accurate and review an accident history report on your vehicle (CARFAX). Current market information is evaluated and applied to your vehicle, after which the appraiser will give you a written offer good for 7 days or 500 miles.